Privacy Policy

1. Introduction

Merantau ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Information: Name, email address, profile picture, and other information you provide when creating an account
• Social Login Information: When you sign in with Google, Facebook, or X, we receive information that these providers make available to us, such as your name, email address, and profile picture
• Content: Posts, comments, questions, communities you join, and other content you create on the platform
• Usage Information: How you interact with the platform, including pages visited, features used, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send you related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Personalize your experience and deliver content relevant to your interests

4. Social Login

We offer social login options through Google, Facebook, and X. When you use these services:

• We receive the information that the social provider makes available to us
• We do not receive your social media password or have access to your full social media account
• We use this information to create and authenticate your account
• We may receive additional information from the social provider if you grant additional permissions
• The social provider's terms of service and privacy policy apply to your use of their service

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf
• For Legal Reasons: We may disclose information when required by law or to protect our rights
• With Your Consent: We may share information with your consent
• Business Transfers: In connection with a merger, sale, or transfer of assets

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of certain communications
• Request information about how we use your data

8. Cookies and Tracking

We use cookies and similar technologies to collect information about your activity on our platform. You can control cookies through your browser settings, though this may affect your ability to use certain features.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@merantau.co.id or through our Help Center.